Return Policy for SKILGROUND
At SKILGROUND, we understand the importance of complete customer satisfaction. That’s why we’ve created a clear, simple, and fair return policy designed to provide you with confidence and security in every purchase.
You can request the return of your products within 15 calendar days from the date of purchase, as long as the following conditions are met:
The garment is in its original condition, unused, and shows no signs of wear.
The original tag or label is intact and attached.
The product has not been washed or altered in any way.
Initial contact: Get in touch with our customer service team via email or phone number listed on our website.
Product review: Our team will confirm that the product meets the return conditions.
Product shipment: We will provide the address and shipping instructions for returning the item.
Refund: Once the product is received and verified, we will process your refund within a maximum of 10 business days.
Items purchased with special discounts or specific promotions.
Customized or made-to-order garments.
Garments damaged due to improper use.
You can make an exchange or return of the products you purchased in the following ways:
At any of our stores, by presenting your exchange receipt.
From your home, by writing to [email protected] — we’ll contact you shortly!
Please note that returns can only be made within 15 days of the purchase date.
This policy reflects our commitment to quality and customer satisfaction. By offering a transparent and straightforward process, we aim to make every shopping experience memorable and reliable.
For more details or inquiries, our team is always available to assist you with the personalized attention you deserve.
Your urban style deserves the best experience. Shop with confidence and enjoy the authenticity that only our streetwear brand can offer.
